FAQ


Where are your goods produced?

All our products are designed and crafted by selected artisans in Northern Europe - Lithuania, with an absolute majority of materials coming from EU suppliers. This way, we can ensure the best quality and ensure that the production materials are purchased from reliable and responsible sources.

Which countries do you ship to, and how much does it cost?

Short answer - we ship to most EU countries with DPD, and we cover the main bit of shipping costs, so for you, it costs only 5.99 EUR, 3.99 EUR, or is completely free depending on your basket. Full version - see Shipping policy

Can I see your goods in person?

You can! Well, if you are in Vilnius. Call, e-mail or text Jonas and have a coffee in our cozy studio. You can also pick up the goods you've ordered in there!​

What is your return policy?

Returns are free of charge for 14 days after the item is delivered to the buyer. Unless the item is personalized or custom-made for you, you can return it for free; only the shipping is on you. The good has to be unused and in original packaging.

Where do I share pictures of my happy pets with their new goods?

You can share them on Instagram by using the hashtag #mywildother. Otherwise, you can also send them to us directly on Instagram, Facebook, or as an e-mail to Jonas via jonas@mwo.pet. Please note that by sending them to us, you give us a permit to share them on our website, Instagram, Facebook, or other social media.