FAQ

Where are your goods produced?

All our dog products are designed and crafted by selected artisans in Northern Europe - Lithuania, with an absolute majority of materials coming from EU suppliers. This way, we can ensure the best quality and ensure that the production materials are purchased from reliable and responsible sources.

Which countries do you ship to, and how much does it cost?

Short answer - we ship to most EU countries with DPD, delivery is free in Baltic states for orders over 50 EUR and free in other EU countries for orders over 200 EUR. Full version - see Shipping policy

Can I see your goods in person?

You can! Well, if you are in Vilnius. Just call, e-mail or text us.​

What is your return policy?

Returns are free of charge for 14 days after the item is delivered to the buyer. Unless the item is personalized or custom-made for you, you can return it for free; only the shipping is on you. The good has to be unused and in original packaging.

Where do I share pictures of my happy pets with their new goods?

You can share them on Instagram by using the @animalistus. Otherwise, you can also send them to us directly on Instagram, Facebook, or as an e-mail to hello@animalistus.com. Please note that by sending them to us, you give us a permit to share them on our website, Instagram, Facebook, or other social media.